Privacy Policy for Playfina in New Zealand
Playfina Casino, operated by Dama N.V. is monitored and regulated by the government of Curacao, places great emphasis on creating a safe and legal environment for its users through a detailed privacy policy. This policy ensures compliance with global and lNew Zealand privacy laws and shows Playfina’s commitment to user privacy and security.
Personal Information Collection
In order to customize the Service and improve the New Zealanders experience, Playfina collects several types of personal data:
- To tailor services and enhance user experience, Playfina collects various types of personal information:
- User data: full name, date of birth, mobile number, email address, country of residence and zip code.
- Interaction: Correspondence with customer support as well as feedback on the website.
- Financial Transactions: Details of financial transactions and payment methods.
- Usage data: IP address, device type, operating system, language settings and site activity.
- Verification documents: passport, bank statement or invoice to prove identity.
Use of cookies
Playfina uses cookies on its website to significantly improve user interaction and the overall experience.
Purpose and functionality of cookies in New Zealand Playfina:
- Tracking and personalization: Cookies are small text files stored on users’ devices that track their preferences and activities during each visit. Playfina uses this data to personalize the user experience and ensure that content and options are tailored to the user’s interests and previous interactions.
- Service improvement: By analyzing how users navigate the website and which features they use most often, Playfina can identify the most popular services and potential areas for improvement. This ongoing analysis helps optimize website navigation, increase the responsiveness of the web interface and improve the overall functionality of the casino.
- Session management: Cookies are used to manage user sessions on the website. They ensure that users stay connected as they flip through different pages, making the gaming experience smooth and more efficient.
User control over cookies:
- Cookie settings in browsers: users have the ability to manage cookies through their browser settings. Most browsers offer the option to refuse all cookies or to alert you when a cookie is being sent. This gives users full control over their privacy levels and data sharing preferences.
- Consent and Preferences: When visiting Playfina, users are typically prompted to view a cookie consent banner where they can choose to accept or decline the use of cookies. This consent can be changed at any time via the site’s cookie settings, allowing users to change their preferences as needed.
- The effect of disabling cookies: Although users can disable cookies, it is important to note that disabling them may affect the functionality of the website. Some features and customizations that enhance the gaming experience may not function properly without cookies.
Playfina ensures that any use of cookies complies with privacy legislation and aims to be transparent about the data collected through cookies. Users can learn more about specific cookie practices directly in Playfina’s privacy policy or through the user agreements section of their website. These measures underline Playfina’s commitment to user privacy while providing a tailored and efficient online gaming experience.
Purpose of data processing
Information that Playfina collects for various operational and security purposes:
- Access and service provision. To ensure that users can access and use the website properly.
- Transaction Management. Processes user transactions and handles service requests.
- User verification. Verification of compliance with Playfina rules and policies.
- Support and Communication. Provide customer support and send marketing information.
- Security measures. Prevent fraud and money laundering and ensure fair play.